Page 3 of 3

Re: Export not working

PostPosted: Tue May 29, 2018 2:39 am
by admin
We are still working on a fix, hope to finish soon.
Meanwhile, if you need the Excel you can send us the data and we will generate it for you.
The best way to send the data is via menu+backup.

Re: Export not working

PostPosted: Tue May 29, 2018 7:45 am
by steve_m
Thanks - could you import my old data too please? I really just need the Excel format that I need to get my old data into (from 2 previous apps).

Re: Export not working

PostPosted: Wed May 30, 2018 3:55 am
by admin
Yes, this can be done.
Send all the data you have to support@handwallet.com

Re: Export not working

PostPosted: Tue Jun 05, 2018 6:14 am
by steve_m
Hi - did you receive the data I emailed to you last week?

Re: Export not working

PostPosted: Tue Jun 19, 2018 11:10 am
by steve_m
Please can you confirm if you received my data?

Re: Export not working

PostPosted: Thu Jun 28, 2018 9:20 am
by kostaskostas
I am using version 6.13 on a Sony Xperia M5 dual (E5633).
Will the export feature work on my phone? Have you fixed it, so i would procced to the payment?

Re: Export not working

PostPosted: Sun Jul 01, 2018 4:09 am
by admin
We released today version 6.16 (beta) that should solve this problem. You can read more information and download it from here:
viewtopic.php?f=2&t=1109
Please let us know if it helps.