Export not working

Re: Export not working

Postby admin » Tue May 29, 2018 2:39 am

We are still working on a fix, hope to finish soon.
Meanwhile, if you need the Excel you can send us the data and we will generate it for you.
The best way to send the data is via menu+backup.
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Re: Export not working

Postby steve_m » Tue May 29, 2018 7:45 am

Thanks - could you import my old data too please? I really just need the Excel format that I need to get my old data into (from 2 previous apps).
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Re: Export not working

Postby admin » Wed May 30, 2018 3:55 am

Yes, this can be done.
Send all the data you have to support@handwallet.com
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Re: Export not working

Postby steve_m » Tue Jun 05, 2018 6:14 am

Hi - did you receive the data I emailed to you last week?
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Re: Export not working

Postby steve_m » Tue Jun 19, 2018 11:10 am

Please can you confirm if you received my data?
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Re: Export not working

Postby kostaskostas » Thu Jun 28, 2018 9:20 am

I am using version 6.13 on a Sony Xperia M5 dual (E5633).
Will the export feature work on my phone? Have you fixed it, so i would procced to the payment?
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Re: Export not working

Postby admin » Sun Jul 01, 2018 4:09 am

We released today version 6.16 (beta) that should solve this problem. You can read more information and download it from here:
viewtopic.php?f=2&t=1109
Please let us know if it helps.
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